Privacy Policy for Bilalsada Travel And Tours

Company Information

Legal Name

Bilalsada Travel & Tours LTD

Operating Name

Bilalsada Travel And Tours

Registered Address

01, Opposite Liyafa Round, Katsina State, Nigeria

Website

www.bilalsadatravels.com

Email Address

hello@bilalsadatravels.com

Company Registration Number (RC)

9283973

Registered With

Corporate Affairs Commission (CAC), Special Control Unit Against Money Laundering (SCUML) certified, Nigerian Railway Corporation (NRS) certified, National Association of Nigeria Travel Agencies (NANTA), International Air Transport Association (IATA) certified.

Nature of Business

Travel Agency Company

Information We Collect

We collect various types of information to provide and improve our services to you.

Information You Voluntarily Provide

We collect information that you directly provide to us when you use our services, create an account, make a booking, or communicate with us. This may include:

Personal Identification Information

• Name
• Email address
• Phone number
• Date of birth
• Gender
• Nationality
• Passport/ID details

Travel-Related Information

• Travel dates and destinations
• Accommodation preferences
• Flight preferences
• Dietary requirements
• Special assistance needs

Documents Uploaded by Users

• Images (e.g., passport photos, visa photos)
• PDF files (e.g., visa applications, travel itineraries)

Payment Information

Credit/debit card details (processed securely by third-party payment processors; we do not store full card details).

Information We Collect Automatically

When you access and use our website or mobile application, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Mobile device identifiers

Information from Other Sources

We may receive information about you from third-party partners, such as airlines, hotels, and other travel service providers, to facilitate your bookings and enhance your travel experience.

How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Manage Services

• Processing your travel bookings and reservations
• Providing customer support and responding to your inquiries
• Sending you booking confirmations, updates, and travel itineraries
• Managing your account and preferences

To Improve Our Services

• Analyzing usage patterns to enhance our website and mobile application
• Developing new features and services
• Personalizing your experience

For Communication

• Sending you marketing and promotional communications (with your consent where required)
• Notifying you about changes to our services or policies
• Responding to your feedback

For Security and Fraud Prevention

• Protecting our services and users from fraud and unauthorized access
• Verifying your identity

For Legal and Regulatory Compliance

• Complying with applicable laws, regulations, and legal processes
• Responding to lawful requests from public authorities

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Travel Service Providers: We share your information with airlines, hotels, car rental companies, and other third-party travel providers to fulfill your bookings and provide the services you request.
• Third-Party Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, data analysis, marketing, and customer support. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure socket layer technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Links

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.